For support for GearHead, RawHide, SaD, ImageIQ, ADD, or ADD for iPhoto first look through our Product Support Pages. It's likely that we've already answered your questions.
Still not satisfied? Email us at firstname.lastname@example.org
We don't offer telephone support because in the time it takes to deal with each query by phone we can reply to many more people by email. We find we can provide much better support this way.